My review is not about the company - as the company is really just the name and a person who answers the phone. This review is about their technician Tyler. He has come out to my home on a few occasions and he always goes above and beyond! Polite, courteous, knowledgeable and caring!! Explains everything before he does anything. Doesn't rush through - takes whatever amount of time is needed for the job. I always feel better after he has left, knowing that whatever problem I was having was resolved. The company should be proud to have this young man working for them. So if you need to call Critter Control, request Tyler - you won't be disappointed!