They're really a "zero". I could write a book about how dreadful and unprofessional this place has been. My family and I have experienced ongoing problems for 2+ yrs (kept thinking it would get better, only got worst). The ONLY reason we stayed that long was because it was convenient. NO MORE! They don't communicate w/each other so appointments and billing are always screwed up; I had to file a claim (fraud) with the TX State Brd of Dental Examiners against them, their turnover is probably the highest in the nation...YOU DO NOT WANT TO GO THERE. The only other comment they got was that it was a great place because there was a TV and remote, really???