I have used Crawford Long for many years and years and have never a problem with any of their employees. Their hours are fine 8:30 to 6:30 during the week and 8:30 to 3 on Saturday. They deliver at no charge, and will even go and open up after hours or on Sunday to get you your prescription. I don't know how you can ask for anything more! It's a great drugstore that truly understands the word ""customer service"".