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Craps Small Engine Repair - 4 Reviews - 3212 Wagener Rd, Aiken, SC - Briggs & Stratton Mowers & Tractors Reviews - Phone (803) 648-9155
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Craps Small Engine Repair

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3212 Wagener Rd
Aiken, SC 29801
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(803) 648-9155
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Reviews

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Best

Went to this shop when I needed to replace my 15 year old mower. They gave me good advice on which mower would be best but did not try to sell me more mower than I needed. This ...

Worst

Took lawnmower to subject business for repair of self-propelled mechanism. Diagnosed to need replacement of transmission. After more than 5 weeks (they verbally promised work woul...

Excellent 1/17/2017

Went to this shop when I needed to replace my 15 year old mower. They gave me good advice on which mower would be best but did not try to sell me more mower than I needed. This shop and the mower that I bought have given me excellent service in the two years since purchasing my Grasshopper 725D. more

Highly Recommend 10/19/2016

Great service in all aspects of the business. Granted they are busy at times and some services take longer than others, but being busy proves to me that plenty of customers trust them. Great company and I highly recommend them to everyone. They met all my needs promptly and professionally with great prices. Thanks for your service! more

Poor Customer Service 12/18/2015

Took lawnmower to subject business for repair of self-propelled mechanism. Diagnosed to need replacement of transmission. After more than 5 weeks (they verbally promised work would be done in 2 weeks or less) repair was finally completed in early April 2015. Issue involving drive wheels (would not rotate when unit pulled in reverse) arose 1-2 weeks later. Believing it to be related to the transmission work, I again took lawnmower to business--all that was done was adjust/tighten drive cable. Took lawnmower home and discovered issue with wheel operation remained unresolved. Fed up with apparent/perceived incompetency of subject business, I took unit to another repair facility where new rear drive wheels were installed to address problem. I was also told that it appeared to them the transmission had NOT been replaced. Nevertheless, the same issues with lawnmower persisted. Returned to subject business and requested that transmission be checked and the drive wheel issue re-diagnosed. They had unit for over 90 days with NO communication. When I called around December 9 they said I needed new bearings in the rear axle. When I stopped by the business on December 15, the Owner refused to acknowledge that their diagnosis on two occasions was incorrect, refused to discuss my situation at all, refused to give me a quote for the "needed" work, loaded the lawnmower into my vehicle and ushered me out the door. more

Craps Small Engine Repair 12/12/2006

Honest, knowledgable, and personable. Haveused frequently for five years more
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