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Craig's Car Care - 9 Reviews - 1005 West Lucas Road, Allen, TX - Auto Repair & Service Reviews - Phone 1 (972) 941-6700
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Craig's Car Care

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1005 West Lucas Road
Allen, TX 75002
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1 (972) 941-6700
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Managed by Uberall

Main categories:

Auto Repair & Service , Tires

Related categories:

Automotive

Reviews

( 6 )
( 1 )
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Best

Had a great experience and the report they e mailed me from the inspection was wonderful, I really like the pictures that actually show me what they are telling me. My truck runs ...

Worst

They Seem ok. but pricey and maybe not as upfront as they could be. I've been into Craigs Car Care 4 times. Every time i take one of my cars over there i feel like a get cheated a...

No problems here and lots of information 12/29/2015

Had a great experience and the report they e mailed me from the inspection was wonderful, I really like the pictures that actually show me what they are telling me. My truck runs like new again. more

Unhappy in Allen 4/19/2011

Good: I liked the location. Much past that I felt completely violated. They did'nt even take me for dinner or drinks first.. Bad: I was told "a quick repair"on Saturday, I did'nt get my ride back until Tuesday evening and to make bad matters worse they took my car for an obvious joy ride I checked the mileage when it was dropped off 114 miles later I got it back. So not cool!. Improvements: They should be forced to do a quote for a job and stick to it, not change their minds and want to add "other problems, parts, etc" Thet actually wanted to charge me an additional 90.00 to my already outragous bill.. Other: The best way to get on your feet is to do business with these guys, they will take forever to complete a job and leave you walking in the meantime.. more

Clean place and Knowledgeable mechcanics 2/11/2011

They were less than the dealer where I boght it and fixed it the first time in about 3 days. The other shop I went to had it for two weeks before they gave up and told me to try Craig's. Looks like this will be my new car guy. more

hit and miss. 7/8/2010

They Seem ok. but pricey and maybe not as upfront as they could be. I've been into Craigs Car Care 4 times. Every time i take one of my cars over there i feel like a get cheated a little bit. for example, one time i went in to get my "brakes replaced". When they came back with a quote, they gave me a quote that had their most expensive brake pads on it. They failed to mention they had 4 levels of brake pads (good/better/best). they just charged me for the premium ones.. They did a good job on install. I think its a little shady not to tell me about those options though. Another time i went in. I went in to get the battery changed and for work on my speedometer (2004 envoy). Two things kind of irked me on this visit. A. They didnt initially tell me "they" had to farm out the speedometer work. (which if i would have known.. i would have just gone to the dealer directly) B. They charged me over 300 bucks for the battery. 130 of that was to evaluate if it was the battery or the alternator. (When I brought it in I told them that I had already checked the alternator with my battery charger..) I got charged this anyway. Another time i went in I had my thermostat fixed. (because thats what they said was making my service light come on) However after i got home again. .. light came back on.. been on ever since.. the team is really nice and I do think they are honest. (ive certainly seen shops that were completely NOT). but after 3 of 4 trips being less than great.. I think I'm going to find another shop that is somewhat local more

A great place to shop 11/28/2008

Good: These guys are nice and easy to talk to.. Bad: Breaking down. more

These guys know what thay are doing 11/26/2008

Went to an auto parts store to get my check engine light diagnoised for free,Well I got what I paid for.they used there computor tool and sold me parts $183.60 that did not fix my problem. So I went to Craigs and they used there system and fixed the check engine light. Cost me $95.00 to get it fixed. I should have gone there first. They have earned my busniess. more

Craigs - A place you can trust for auto repair 9/16/2005

We have entrusted our vehicles to Craig's for vehicle repairs since a friend recommended them to us 7 years ago. Craig's is a place we can trust with our vehicles when they need repaired. We have always been happy with every repair they have done. Their prices are reasonable and the service has always been good. Craig and his mechanics have been friendly and have taken the time to explain what they need to do to our car and how much it will cost beforehand. more
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Additional information

  • Hours:

    monday: 08:00-17:00, tuesday: 08:00-17:00, wednesday: 08:00-17:00, thursday: 08:00-17:00, friday: 08:00-17:00, saturday: 08:00-17:00