Cover-Rite Carpets is available when I need them, and the price is right. The person who cleaned all the carpets in my home was on time. He is also really nice, and you can tell he's home-trained. When a mother keeps her home nice and the son sees it, he knows what to do when he sees another nice home. I thought that making an appointment for the service with them was easy. However, due to the fact that my carpeting is old/used, I would have to say that my personal feeling is the carpet isn't as clean as I'd like it to be.