didn't properly cap the chimney. left one flew partialy covered, and partially blocked by using the incorrect sized cap. how did i find out? when i used another company to clean my chimney, they took pictures and fixed the problem. so my 300+ cap that i paid this guy to fix cost me over 600$ when i had to have hiw work redone!
Pros: he worked quickly and was ploite
Cons: used the wrong cap for our chimney, a costly fix!