Country Rentals

I have used them at least twice a year for the last 6 years for everything from tents to moonwalks to lawn equipment. They have always been professional and delivered what was promised. I was especially impressed during the ""once in 200 year"" rain storm of the Spring of 2010. I needed a pump because my basement was flooded, and while everyone else in the area was price gauging, they rented me the pump for the price they always had. I give them 5 stars and highly recommend them. more

Great service for tent rental with table and chairs. Came when they said. Put it where we asked even though we weren't there. The tent was very nice, very clean with pretty scalloped edges. Had used them 5 years ago and were a little dismayed at the recent reviews but decided to use Country Rentals anyway. We were very pleased. Don't let the reviews scare you away. more

We have used them for about 6 years and have had nothing but good experiences with them. They have always delivered the bounce houses early and been polite and professional. I would recommend them to anyone! Oh and the bouncey houses are always clean!!! more

Wish I had read this review before I rented. I rented from Country Time for my daughter's 5th birthday. I ordered all on line and clicked ""pick up in Rockland"" I then called the company to find out what time they opened to make sure my husband could pick up before work. They told me 7 a.m. When my husband drove there the store was closed and said ""will reopen in spring on 4/1"" he then called the Hanson store and they told him that there was a note on the web site saying Rockland location closed until 4/1. There wasn't! He then said he had no record of my moonwalk. After much haggling they agreed to deliver but I had to return the next day to HANSON! When I called to complain he said they were going to fix the website soon. UGH more

Do Not Do Use This Company more

Worst company I have ever dealt with in my life. I was told the moonwalk I rented would be delivered the night before my event or first thing the morning of my event if they were really busy. No problem with that, but I told them I wanted it for noon and at 11:15, still nothing. I called to see if they were on the way and was told that I requested a pick-up in Rockland!!! NOOO I DID NOT!!! It was for delivery to my house in Duxbury. The rude person on the phone told me that I was wrong --- well I know what I ordered and that was not it. He told me if I had a big enough car and went to Rockland to pick it up I could have it for free --- I told him I did not have a big enough car, and he said to me "" Well, your from Duxbury, don't you have a SUV?"" I let him know I was not looking for a discount, just what I ordered! I asked him if I was out of luck, or if he could find away to get it me....It finally showed up at 12:30. Luckily my party did not start until 1pm. No apology, no nothing. The next day they came to pick it up and told me that I had two of them --WHAT? I had a hard enough time getting one never mind two!! I went to the place today to get a copy of my receipt and the same rude fellow from the phone was there....well, now the price I was quoted on the phone had gone up $65 !!! I as let him know that I would be sure to pass along my very negative experience with the company, he said ""typical Duxbury attitude"" Whatever. All I was looking for was the product I ordered, on time. I couldn?t even get a sorry for the inconvenience. Would give it negative 100 stars if I could!! Cons: Unreliable, rude, and verbally assaults customers more

They are the kings of bait and switch! They send out coupons, than find ways not to honor them! The place is dirty and looks like a garage, the staff resemble greasy mechanics. They are all rude, including the manager who is actually worse than they are, and condones and rewards their ignorance! Glad I had this happen though, read the other reviews on CITYSEARCH and found out about patched jumpys, and tents missing pieces and decided I dodged a bullet. If you were smart, you would stay away too! This place is like the ghetto of moonwalks! more

I'd give Country Rentals 3 1/2 stars, because I think they offer good service and quality products within reasonable expectations. Bouncy houses are dirty- no matter how often they're cleaned, so I expect that they are in hosed-down between use condition, and we clean then before our party starts. They always deliver much earlier than they're scheduled to, so my kids have lots of time to bounce! The delivery guys are friendly and don't mind my son asking a million questions and following them as they set the stakes in. The office gets pretty busy in the summer, so online is the way to reserve what you need, but they've always been friendly on the phone, even when super busy.\r \r Last year, they called me a few days before my son's party to say that the bounce house we had reserved had been returned with damage and they would need to send a substitute. I let them know that I appreciated the advance notice but was not happy to be getting something different than we'd planned on and th more

I was not happy with their service. The moonwalker they delivered had wholes in it with patches to cover them up. One of the patches came off while the kids were playing in it. The moonwalk collasped and the kids only used it for 2 1/2 hours. I called and left them a message to let them know. The next day I talked to someone to see if I could get reimbursed for some of the $178 I paid. He told me he would give me a credit of $50 for the next time I use them. I told him there would not be a next time because I do not want to use them again. He would not reimburse me and practically called me a liar! Never again would I use this place!!!! more