I would never go back to these people again. I had the worst experience there, like another user said - they ARE con artists. I called Cottman up and took my car in, only to have them look at it for 5 minutes and tell me the timing belt is the problem (in reality, everyone knows it does not take 5 minutes to look at a timing belt). I had no problem with this 'diagnosis', until the guy told me that it would cost between $800-1,000 to get it repaired. In a state of shock, the guy insisted that I max my credit card if I didn't have the money to repair it. He didn't bother to work with me, instead of thinking I am a poor college student who needs an HONEST answer on what the problem may be on an affordable budget, he looked at me as a sucker. I was so upset at this that I spoke with my uncle (who is a mechanic) that told me the honest truth behind all this - that they wanted me out of there quick and wanted to rip me off all on the same note. I mean, I guess they didn't take me seriously because I am not some CEO of a company with a brand new BMW to roll in. Well, according to my uncle, a timing belt alone is $100 and generally speaking costs around $400 to get fixed, NOT $1,000. On top of that, two days after this occured Cottman had the nerve to call me to see if I was going to budge for their rip-off of a ""repair."" After this mess was over - I got second opinions from two mechanics (including my uncle) and this guy in Allentown who examined my car and told me the real problem was one of the injectors. I got my car repaired for $140 and now the it runs great. Wow, am I ever glad I chose to not get ripped up the rear and went to the most honest people in town to fix my car. While I may need to eventually replace my timing belt being it is an older car, I've had other mechanics tell me it works fine. However, the timing belt was NOT the problem with my car. If you are reading this and think I am exaggerating this story, and think how can such *nice* people do this to me - then don't believe me. Go find out for yourself how this place works. I don't care how ""nice"" or ""friendly"" these people may be, that's what being a con artist is all about. Others may have had a good experience, but I did not.