I'm here a lot for course packages for classes, and the staff there is really great. They are pleasant and helpful, and I have yet to have a complaint about them. The system for student picking up course packets is pretty good, and usually is not too confusing. Simply find your course on the chart, find the number CopyCat assigned to it, and tell the clerk the CopyCat number. I'm not sure how much coure packets cost at other shops, but I've never paid more than $30 for one here, and I have gotten some really thick packets. If I was putting together a packet, I would definitely go here to have it printed.