My husband is a truck driver with odd hours. He had been complaining with an ear infection, but never could get the chance to see a doctor. We stopped by Urgent Care on Jan 31 2007, after he was able to get home early and this facility advertises they are open to 8 pm. Upon our arrival at 7:20, the doors were locked and the receptionist standing at the front desk mouthed through the locked door " We're Closed". After we voiced that he was in pain, she only said "I'm Sorry, We're Closed". Is this how your facility operates, because if it is you are falsely advertising your hours for care.