Having been in the sales and customer service field for over 20 years, I have high expectations when using ANY business services. Unfortunately, most businesses disappoint. EVERYONE I have encountered at Park West is friendly, kind and have always had a smile on their face; but more importantly, there is empathy when I need it. No one there makes me feel like I'm a bad mother when I walk in and my child is crying or he turns his head because he's going through his shy at strangers stage. Dr. Meredith is impressive because not only does she explain the treatment process well, but she knows all about the organic and natural questions I throw at her every time! She also never stops smiling while holding down my crying child! That's impressive and classy! The office seems to run like a well oiled machine because no one misses a beat and I'm out as fast as I came in without feeling rushed or not having all my questions answered. Nice!!