never thought that sending my clothes to a high-end dry cleaner would make a difference. I don't have really expensive clothes but I thought to myself, why don't I just try them and see what it's all about. I had a wonderful experience throughout. I felt like I was rich the way they treated me. The customer service was great but most of all, my clothes were excellent. They removed a stain that I had on my jacket for so long that my neighborhood cleaner couldn't get out. It felt good to see how the other half lived. than you Conrad. ilove your complimentary pick up & delivery.