I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They didn't call me to remind me about my upcoming appointment, but I really didn't need a reminder. It would've been nice if they had called me but it wasn't essential. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.