How's this for service?: My first experience was I called Jim on a Thursday night and it was 6:30 pm. Jim was closing at 7:00 pm. I told him I was driving in from Middlefield and it'd take me 40 mins to get there and Jim said, "No problem. Just knock on the door and I'll let you in!" and I did and spent over a hundred bucks on RPGs and comics. He was patient and I never hesitated to send ANYONE to see Jim!
PROS: Really cares for his customers
CONS: The drive from where I lived