Comcast Vero Beach

installer put new box in said I shorted out audio left without fixing it, told me to get a new tv, found a sync audio myself 2 hours, now have narration with all shows ,called tech support twice no help... more

Moved from Stuart to Vero Beach. Called ahead of time to notify them of the move. They said just take the existing cable box I had to the new location and plug it in and it will work. Ha. I plugged it in and it didn't work. Called Comcast and spoke with 10 different people. Got transferred, calls got dropped. Spent over an hour on the phone and everyone kept telling me the box needed to be activated. So I said please activate it. Then I would wait on hold and another person would pick up the call and I would have to start all over again giving them my information and telling them the issue. Then they would transfer me again - repeat process. At the very end they finally told me - That box won't work there. It's the wrong kind of box. You need to take it to the service center and exchange it. So now it's time for a trip to the Comcast service center in Vero Beach. I can't imaging that will be fun either. more

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