I strongly recommend not doing business with Columbus Silgas. I sought the installation of liquid propane for a gas log fireplace set I purchased. The company made an appointment to come and install the tank and run the line to my house. Then it canceled on me the day before the appointment without good cause. A new appointment was set up. The service crew arrived to install and hook up a propane tank to the service gas line I'd installed the night before. They didn't have either the necessary equipment nor materials and left without doing the install. Later that day a woman in there office called and said the didn't "want to make the installation." I wasted a work holiday on these people with nothing to show for it. When I called and ask to speak to the manager I was given the runaround - "we have several managers, why don't you leave a message about why you're calling?" I persisted and was finally given a name and was told I'd get a call back. It never came.