Bad: The place is managed by idiots that are rude and hate being there. Ordering is like pulling teeth to them. The employees smoke constantly at the back door, and the order is never right. They make the customers uncomfortable if they are not self-proclaimed "boys" of the workers. Idiots! I can;t wait for the place to get raided for pot use and the labor Dept. to show up and find off the books workers. And the sanitary conditions of the kitchen... Just dont look. One guy found a beetle in his sub. Enjoy!. Improvements: The owner to hire decent people and check up on them. And clean the place once in a while!. Other: I'm going to enjoy my next few phone calls. Dept of Health, Labor, Indoor clean air act. Any others i missed?.