My water heater was making loud popping noises wile heating that could be heard throughout my entire home. Another plumber gave it a safety check and flush a month before, but the noise never went a way - it just became louder and more frequent. The unit was also burning gas more frequently than normal. My concerns about serious water heater failure grew by the day, so we contacted Collett's Water Heater.
John came out the next day to review the situation and suggested some very unique service that left me a bit skeptical at first. John clearly and thoroughly explained why the proposed work should be done, how it would be carried out, and patiently answered all of my questions. The recommended work consisted of thoroughly cleaning out the tank and then modifying the water heater to extend its life.
About five pounds of sediment were vacuumed out of the tank, even after it had been flushed one month earlier! Next, a new type of water fill tube was installed to stir sediment so future flushes will be effective. The sacrificial anode was completely used-up and no longer protecting my tank from corrosion. John offered either new sacrificial anodes or a powered anode which won't degrade over time. I chose the powered anode because it will protect the tank from corrosion without having to replace sacrificial anodes every 2-3 years, making the powered anode more reliable and less expensive in the long run.
John's attention to detail and quality was evident, and he even corrected original installation issues during the service.
My water heater is now absolutely silent and burns noticeably less gas. Not only was my problem solved, but I now have peace of mind knowing that my water heater will serve me well for a long time to come.
I strongly recommend Collett's Water Heater Cleaning & Plumbing Service.