Collected Works Books & Other Fine Gifts

I love this place! I came here when I was a child with my family for all those great gifts you can't find anywhere else. The mothers day life saver and truly the best place for cards, jewelery and last time I was there, their baby clothes selection was growing and made me wish I knew some babies that needed clothes! Bottom line I love this store and have to assume the bad reviews I just read were from patrons who don't understand who must not shop here often, it's family run and everyone is more than welcoming. Collected works has a shopper for life. more

We are so fortunate to have this gift shop in the Land Park areas. Great place to shop for a gift for someone who is hard to shop for or has everything. The owner helped me several times find a gift for my mom, mother-in-law and sister. I just told her what they were like and her suggestions were perfect. The prices are high, but what do you expect from a specialty gift shop that isn't a chain. The owner also carries books of local authors. The gift wrapping is wonderful for an extra fee. Tip: You can get in and out of there if you are in a hurry. more

I have been shopping at Collected Works for many, many years. I am always able to find a birthday gift for a relative or colleague. I even mentioned to the "nice" sales clerk that many rooms of my house actually have several pieces of the artwork displayed and is starting to look like the store itself. However, over the years, I have noticed that the owner of the shop is extremely condescending and rude to her customers. This is an observation that not only I have witnessed, but also many of my friends who have long boycotted the store for that very reason. Some examples are the owner's hyper vigilance when customers are looking at items on shelves. Now, I understand that she is concerned about damage, but the problem is in her lack of diplomacy and interpersonal skills when she confronts the customer rudely and often makes side comments behind their back. Today, during my absolute last visit to this store, this happened to me. A box of candles fell to the floor as I was reaching for two. She runs over and hands me a basket, then proceeds to ask me why did this happen. When I went to the front of the store, I heard her make a sarcastic comment about the incident to another customer. I thought I would be exempt from her ill treatment, since I spend approx. $100-$200 each month at her shop. Shame on her! I can only hope that she will work in the back of the store and let her son and other employees take over the customer service division. Her son has an absolutely pleasant way of talking to customers especially when letting them know that certain art collectibles are best handled and displayed by the staff. I will now order the items on the Internet or shop at William Glen, where I am able to truly enjoy the gift shopping experience! more

This place is pretty good. I thought it was an okay shop and they have a lot to offer. But their shop is fairly small so I wasn't too sure about that. I thought it was just okay because they don't have a larget collection of stuff. I had to buy a gift for my friend's 21st birthday and it was hard finding something right. The person working there was pretty nice though so service is pretty good. more

When the owner has time to help me find a gift for my mother or other family member, it is so divine. It shows that the store is caring and the owner is sincere.I give a gift that surprises them. Something that they can use which they didn't know was so useful. This is a very special store. They offer creative gift wrapping for a nominal fee and are very helpful. This is also a fun place to shop too. You can find unique books there too. But I'm not into that so can't advise if the selection or prices are good. more