I came home last week after having lunch with some friends and went to take a nap. As I was lying down I heard a scratching noise and I got up, and it was coming from the bathroom closet. I thought it was a rodent, so I asked my best friend, Sandra, who to use and she told me about this company. I hired them and the next day they sent out a guy to get the thing out. Turns out it was a mouse. Thanks!