My regular dentist was out of town on vacation and Doctor cleave was the Dentist that mine had on call for him. I was in intense pain and though I had never been to him before, I was permitted to go right in. I told them up front that I was petrified and only went to one dentist and he put me right at ease. He unfortunately had to extract a tooth that shattered in pieces but he kept on going and took it all out, cleaned it up and I never felt any pain or discomfort. I definitely recommend this dentist.