We are moving soon and have some very nice furniture we want to consign (our first experience with this). I contacted this store and emailed them pictures as they requested, which is very time consuming and heard nothing. Next, I sent an email asking them to respond to me as this was a timely matter, and still no response. So, against my better judgement, I called them and finally got an appointment for the owner to come out to my house. As he walked through the door, my cat greeted him (this has a point I will get too) and I proceeded to walk him through my entire house and show him everything from an antique sideboard to a pair of clayton marcus sofas...all pictures I had already sent. So, after all of this he informs me that they can't take items from people with cats!!! And, they don't take ""old"" items, like my antique sideboard. What a waste of time!! Maybe they should ask this question on the front end??? He told me it was on their website, but maybe they should direct consumers to this tucked away info before all the trouble on both sides?? He first explained that the no cat policy was b/c a child could have asthma that would be shopping at their store! First of all, a child with asthma can also be affected by dog hair AND someone with serious asthma/allergies is either not going to shop at a consignment store OR have their items professional cleaned after purchase. Come to find out that he is allergic to cats, so this is probably why the discremination. My stuff is very nice and in excellent condition with no cat hair on anything. He made me feel like my stuff was dirty b/c I own a cat. Crazy! Glad Finders Keepers has a reasonable policy regarding cat owners. Looking through this stores website their stuff is dated and out of style anyway....my stuff is for a more discerning clientele!