First I do have to say the sales staff at City Motors is wonderful. They worked with us in trading our HIGH mileage car and getting a new one. I must admit we were a challenge - but they did everything they could to make it work. They made me a very happy person! That type of customer service carries over to the service department. Granted I have only had oil changes and tire rotations, but the technicians did the services very quickly and professionally. I do feel like I am getting personal attention when I bring my car back to City Motors.