Whoever said their desserts are bad....they are just crazy. All of their food is excellent (including cookies... ask for the cranberry oatmeal ones if you really want something good!). I think a lot of us who go there, know why it's crowded. People know where food with good FLAVOR is. This isn't processed assembly line food.. this is home made, filling, tastey food... All kinds of stuff... subs, salads, soups, canneolli, baklava, cakes, ect.... If you work in RTP and haven't stopped by to try some of their menu, you are missing out!
Pros: Value, Vareity of menu, (they dont charge for substitutions, etc.)
Cons: There is a pretty good line of customers around noon most days.