We were able to get an appointment which suited our busy schedules. They sent someone out to take measurements and to determine the mose effective placement of our gutters. After all the meauremetns were taken and we decided exactly what we wanted, the company was able to send someone out within good time to actually do the work. They fast and friendly. They cleaned up well after themselves too. My gutters are well installed and doing their job! The comapny did a good job. Their price was very reasonable and we got a written lifetime warranty for the labor and materials.