the only reason they get one star is becaue you can't select 0
Their technician came out to install our equipment. He informed us that he had had an extremely difficult customer and that was the reason he was 2 HOURS LATE, then continued to talk bad about the previous customer. He quickly did the bare minimum and left my house saying ""it's time for a beer"" ~ I fail to see any professionalism in that whatsoever.
Once he left it became clear to me that he had not checked any of our services to make sure his simple task was complete. It wasn't until a week later that another person could come and finish his job.
I was informed by multiple people through customer service that I would not be charged for the first week of service, now that I got my bill, it is clear that that was a blatent lie.
I'm in search of another provider, if I can't find one, I will go without!!!