I have been a customer of Charlie Ganim’s State Farm agency since I moved to Greensboro in 2006. I have been a State Farm client all my life, but was looking to find a local agent upon my move to North Carolina. Charlie’s office came highly recommended to me from my real estate agent. Being new to the area, I was glad to have a recomm...endation and immediately set an appointment. \r
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While my experience overall with State Farm has always been one of great customer service, I have never had an experience before like the one I’ve had with Charlie’s office. This is a team who knows how to deliver exceptional customer service! I’ve gotten to know everyone in the office by name and truly feel taken care of every time I call or stop in. What sets Charlie’s team apart more than anything, though, is their fantastic follow-up. I receive regular communication from their office, including special notes on my birthday and when they haven’t heard from me in a while. \r
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Another fantastic feature of this office that sets it apart from others is their willingness to do a free annual review with you. It’s so nice to know that I can spend time with my agent to review my insurance and be assured that my coverage is always current with my changing situation. Recently, after a review, we were able to increase our coverage and save money on our monthly premiums! I love knowing that I’m paying competitive rates for my insurance, but unlike with other companies, I can be confident that State Farm will be around to pay on those policies should I ever need them. Can you say the same about other insurance agents? \r
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I wouldn’t work with any other insurance company, and if you’re looking for the best agent in Greensboro, you have to call Charlie and his team. You won’t regret it! \r
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