Unbelievable service - truly! First of all, we enjoy their food as it is always fresh and flavourful - never overwhelming with sauce or salt. What sent me to the computer was that I asked my husband to pick up dinner at Chan's place (I had called it into Kirkland), but he went to Woodinvile - Darn it! Instead of sending him to Kirkland,Woodinville called Kirkland and resolved the issue by cancelling our order there and resubmitting it to ensure that we got fresh food! WOW - We would have expected to be sent on our way, but were impressed with such a great service level.
Pros: Tasty, Fresh, Quick
Cons: a bit pricey, ambience is a bit hokey