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CenturyLink - 1 Reviews - 3101 S.W. 34 Ave, Ocala, FL - Computers Electronic Information Services Reviews - Phone (352) 414-4575


3101 S.W. 34 Ave
Ocala, FL 34474
(352) 414-4575
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CenturyLink - Ocala, FL
CenturyLink - Ocala, FL


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All reviews seem negative


I will be 67 next month. In Dec 2011, I returned TWO Prism TV boxes, two routers and a box of cords & cables to the Centurylink store on 34th Street, in Ocala, FL I carried tw...

Editorial review from Citysearch 2/19/2015

I have to strongly agree with all the negative reviews about CenturyLink.\r Nothing stands with what they say, you can talk to 15 different reps and they will all give you a different stupid explanation. Totally against senior citizens because what do we know??!! Just pay your bill!!! On top of having to call them practically every month after getting my bundle package ha, ha. It is a real sweet deal. I don't believe I have ever gotten the same identical bill from them since I BUNDLED, in other words just totally ripped off is what bundling means. Just imagine ripping even every bundler with just a few cents each month what that adds up to then when you get to the dollars, that is another story. Well the sooner the better for me when I can close their great bundle deal and relieve me of my headaches. Believe me, the quoted price at beginning was never that and to top it off, it has practically doubled now. more

Editorial review from Citysearch 8/5/2014

i have to say, century link is the shitty-est company i have ever dealt with in my life. when we first bought the house and moved in, they came door to door trying to sell us century link. so we sign up. only to be told they don't have the right cables out here yet and they are sorry. OK. strike one. don't come to my door and try to sell me a service you can't provide. so now, 3 years later...again they come knocking on our door. promising faster internet and cheaper TV and say the cables have been done and can be at our home in a week to install. OK. we sign up. the day comes, no one shows up, or even calls for that matter. STRIKE TWO. so we call and find out whats going on....they apologize and give excuses and say the lines aren't done yet and make yet ANOTHER appointment to set everything up. that day comes and goes and yet again NO ONE SHOWED UP. no call, no show. STRIKE THREE! (mind you, we should have been done with them a long time ago, but cox is pretty much the only provider in our neighborhood and century link was promising cheaper) so we call them YET AGAIN. mind you, our neighbors who we referred, already have theirs hooked up and working at this time. they set up a last appointment promising to keep it and be on time etc etc. we just get a call, the day before the appointment, and they finally call....SAYING THEY CAN'T GIVE US SERVICE! saying there is a bad wire going only to our house and can't provide us the service. yet, ALL of our neighbors have it now. WTF. worst company ever. more

Editorial review from Citysearch 5/14/2014

Century Link bundle 59.90 not quite that 59.90 totals up to 97.00 they said there's 20 tax for each service. So I cancelled the order and asked for just internet which was promised at $39.95 on the internet for 10mps. The customer representative said your area only has 1.5mps so your price will be 24.95 a month about $35.00 with your taxes and fees. I called Century Link when I realized I never received an acct number, only to find I would be paying over $100.00 a month for internet only loaded with all types of calling features with no phone service more

Centurylink Employee took advantage of Senior Citizen 1/4/2012

I will be 67 next month. In Dec 2011, I returned TWO Prism TV boxes, two routers and a box of cords & cables to the Centurylink store on 34th Street, in Ocala, FL I carried two good size boxes FULL of equipment into that store. I was tired of waiting for Centurylink to pick it up, as they said they would. I called customer service about it many times. Very few customer service reps put notes in the system when a customer calls in, so they have no clue about the previous calls......many calls. The employee who took care of me (first station on the right) gave me a receipt for two routers. When I questioned that she said on those product numbers covers all of what I returned. I had no reason to question that. (at that time) I believed her and trusted her. I had unknowningly left one cord at home & she questioned me on that. I had no clue what she was talking about. Later at home I came across that cord where Centurylink personnel had attached it to the interbet cord for my internet service. When my bill came in I was charged $275 for the TWO Prism boxes (which I had returned) and the missing cord. I spent an hour and 11 minutes on the phone with Centurylink customer service to try and clear this no avail and they finally said I had to resolve this with that employee at the Ocala store. Now I don't feel comfortable with that since she already ripped me off for the Prism boxes. Where ARE the Prism boxes? At the store? Did she take them home? Does this store have a security camera where the police or whoever can pull up that date and see me carrying all that equipment in? I sure hope so. How can you feel good about a service company whose employees rip the customers off? and me being on social security and 67 years old. Who can you trust these days? Jeane Cole more
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CenturyLink™ is more than local phone service. Save on services for high speed internet, data, networking, satellite TV and more.

Owner Message

  • CenturyLink offers a complete suite of broadband communication and entertainment services for business and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill.For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS).CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization.We operate in 33 states, with more than seven million access lines and more than two million broadband customers.CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.. CenturyLink Residential services:* Home Phone Service with local calling,our most popular calling features and choice of long distance plans including Unlimited Nationwide Long Distance for a low monthly fee* High-Speed Broadband Internet with speeds up to 10 Mbps (where available) and award-winning security features including virus and spyware protection,parental controls and 24/7 support.* Prism TV: Compare how CenturyLink Prism TV is different from your cable and satellite TV service. Watch and record up to four shows at once,on a single DVR. Or start a recorded show in 1 room,pause it and finish it another room. You can also manage your entire DVR library from any Prism-connected TV in any room. Prism's specialized interactive TV service offers hundreds of channels with this one of a kind Whole Home DVR system. With brilliant,fast controls and advanced features,Prism will transform the way you and your family enjoy television.Some of our amazing options include:* Interactive dashboard of local weather,news,sports and traffic* Personal media sharing of photos and music* Video caller ID* Picture-in-picture navigation* Warp-speed channel change* Find-it-fast navigationNow you can quickly select the show you want to see with the ability to search through live and recorded TV and even On Demand programming by actor,title and category. Prism offers premium,HD and sports channels,as well as all your local favorites. Select from one of the many affordable bundles available in your area. All this is backed by CenturyLink's Prism team to provide to you the exceptional TV service you deserve.Prism puts you in control. Come and give it a test-drive online or at your local CenturyLink store. Or call today with your specific Prism TV questions!Bundle Verizon Wireless with your CenturyLink,services and save! Take advantage of unlimited nationwide mobile to mobile calling to Verizon's network of over 80 million subscribers--America's largest and most reliable network. (Choose from a variety of voice and data plans and have access to Verizon's latest and greatest handsets.)CenturyLink Business services:* Customized business bundles include local phone service,long distance plans,and high speed Internet* Business-Class High-Speed Internet with award winning security features,email,web hosting,e-commerce,data backup,and 24/7 support* Local telephone service with features including voicemail,caller ID,and call waiting* Long distance plans for outbound & inbound toll free* Data & voice services including Ethernet,Dedicated IP,Integrated T1s,ISDN-PRI,Frame Relay,ATM,MPLS VPN* Voice & data equipment including Centrex,key trunks,and PBX trunks. CenturyLink,formerly EMBARQ,is a Cisco Gold certified partner & Nortel Elite Advantage partner* Satellite TV* Managed Network Services (MNS)* Conferencing Service

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