Cataract Vision Institute

I am sorry that I choose this office to have my surgery. The sales man is a SALES MAN. He told me that "After the surgery you go home , take a 4 hour nap-, and you can go outo eat and read the menu without glasses. It is going on my 5th month and I still cant see very well. There was an issue with my eyes and I could not get the "Lasik HD" in both eyes that I had to pay for first to the tune of over $3000. Jeff told me that I will get a refund check for the $250. difference between the standard Lasik and the HD Lasik. Two weeks later he told me it will take 6 to 8 weeks to get the check. It is now almost 11 weeks later, Jeff will not talk to me or return my phone calls. I called the accounting department, and they told me that they are not sure how much is going to be credited to the financing and they will not cut me a live check after Jeff told me that they can not credit my account. Jeff does not seem to have any idea how anything works after he sells you the eye surgery. I am going more

I hated being here wasting my good time. I always arrive 10 minutes early, or more, for all appointments. Unfortunately not for this one even though I gave myself plenty of time. I arrived 2 minutes late because parking is impossible but they won't tell you that. The receptionist also said when she arrives early in the day it's just as hard to park. When I got there it took several minutes of waiting before the girl at the desk acknowledged me. Nobody but I, was waiting, at the time. When she did acknowledge me, she asked if I was new, which I responded to her by saying yes. She said, take a seat. I asked if they were running behind because the office was busy and she said no they were on time. 20 minutes passed and she asked if I would fill out some paperwork. I did in about 5 minutes but by then she was gone and the phones were ringing and nobody seemed to know what was going on. I left my personal information on the desk thinking someone would return soon. Not likely. My information sat and sat and sat on the open desk for another 20 minutes. Several people came and went in that time. Somer people are now being helped by a person that apparently was there from the Miami office and didn't relate or understand this offices procedure. My paperwork remained on the desk top for everyone to read if desired because nobody bothered to let me know what was going because they didn’t know. When the inept girl returned now 45 minutes in I asked again how long it would be before I saw somebody and she informed me it would be another 20 minutes, at least, before I was helped. For those of you keeping track that’s 1 hour and 5 minutes before I go into an office for consultation of a scheduled appointment. Do you want to reschedule she asked and to which I responded, if it takes this long I can't afford to. She responded by saying OK, and sat back down to do other work. I was fumming at this point but did not show them. I had driven from Boynton Beach 30 minutes away and didn't appreciate the caviler way they treat everybody like their doing you a favor by being there. I thought if I ever had a problem with this procedure how long would it take for them to fix it or would they simply say we're backed up you'll have to wait. I guess when you have numbers of people coming in you don't have to worry about quality. I recommend Buyer Beware! more

I had lasik surgery done here about 2 weeks ago and I'm pretty satisfied with it. My eye has a bloody scar in it that I was told would go away shortly, but it scared me b/c I didnt know scarring would be involved. My vision is 20/25 but its still in the early stage so its expected to be blurry at times untill it heals fully and the scars disappear. i choose to go with the $799 per eye boalch and lomb system, the surgery itself took only 30 econds and eye and was totally painless. Afterwards was the scary part-- you can hardly open your eye and when you do everything looks blurry and a lot worst then before. you cannot drive yourself home. They give you special goggles to sleep in and advise you to sleep for 4 hours, during that time I was panicing b/c I thought my vision became worst them before, but sure enough 4 hours later I could see without glasses or contacts, it was a miracle. I was very happy with the results and I look foward to having even better vision when it heals comp more