I decided to write this review after receiving a great deal of help and support from the folks at Cary Reconstruction Company during a time when our home was in crisis. We recently had a bathroom pipe connector break during the middle of the night and awoke to find water covering the wood in our hallway, the vinyl flooring in our kitchen, and a portion of the carpet in our den.\r
Our insurance company recommended we call CRC for an assessment of the damage. I didn't know quite what to expect, however, the receptionist was so kind and helpful that I immediately felt at ease...\r
She assured me that someone would be out to assess our situation and shortly after receiving that call we had someone at our door. Marcus Ladd not only assessed the extent of the damage, but explained what was happening under the flooring in each area and the reason for the order of each step in the process. I appreciated this knowledge as it helped me to understand what would be taking place and it made me feel that CRC would be doing everything possible to get our home back in order for the long term.\r
While the floors were in the drying process, several visits were made to check the progress. Nate Mullins met with me to explain the renovation process and explained his part in overseeing the next steps in getting our house back in living condition. He was also extremely helpful in guiding us through our meetings with Thads of Carpet One.\r
We met with Thads, made our choices, and before we knew it, our home was back in order! We are thrilled with the workmanship and thankful for the guidance we received along the way. It was so nice to work with so many people who really care about what they do!!! We'll definitely use them again in future repairs and renovations!!!