As soon as I found out he was not happy, I offered to refund Manojs' money. He arrogantly refused . A few days after our service, he said he researched ants on the web and treated it himself. As far as his reservice request, We tried to schedule with no answer. When we went out the next day, his wife refused service. This man is difficult, to say the least. Look at my track record. The only complaint I have had.