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Carver Chevrolet - 1 Reviews - 1000 Highway 71 N, Mena, AR - Chevrolet Dealers Reviews - Phone (479) 394-3113

Carver Chevrolet

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1000 Highway 71 N
Mena, AR 71953
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(479) 394-3113
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Unfortunately one of the many businesses in Mena where the customer service personel act as though you have to kiss their $$$ to get waited on.\r Took truck to this dealership's ...

Bob Carver Chevrolet SUCKS 6/8/2011

Unfortunately one of the many businesses in Mena where the customer service personel act as though you have to kiss their $$$ to get waited on.\r Took truck to this dealership's service department-Acurately diagnosed and quickkly repaired -THIS IS WHERE THE WARM FUZZY ENDS.\r Over charged on bill for parts( 84.00 for an 11.00 part.) that 1) Did not need to be replaced 2) Had just been replaced prior to bringing truck in\r 3) Were replaced WITHOUT my prior approval.NOTE-There IS NO REPAIR PAPERWORK FILLED OUT AT THIS SERVICE DEPARTMENT WHEN AUTOS ARE DROPPED OFF.\r Went to cashier only to be met with " I dont know why you are telling me about this I cant do anything" Owner Bob Carver was setting in front of cashier when this was said.When I approached the owner his response was indifferent and apathetic.\r Went into customer service area and was met with a couple of inapropriate magazines in the rack-One featured scantily clad women, featuring and article on the front " Sex Academy"\r Not onl more
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Quality Automotive Parts, Service and Repairs.

Owner Message

  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.. Auto Repair,Auto Parts,Car Parts,Car Repair,Truck Parts,Truck Repair,Auto Oil Change,Auto Inspection

Additional information

  • Hours:

    Mon. - Fri. 7:30am - 5:30pm;Sat. - Sun. CLOSED
  • Payments:

    Master Card, Discover, Visa
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