The installers arrived at my house and while ripping up the tackless with a scraping tool broke a radiator pipe. I had to hire a plumber to make an emergency repair as water was leaking into my family room and dripping down into my basement. The owner insisted that Carpet Depot isn't responsible and refused to pay for the repair. He said it's in the fine print on the back of the contract
The carpet was OK but I'll never deal wit his outfit again.
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