...with the respect they deserve.We have used this company for many years. They have recently started caring more about how much they can profit and less about the client. My child was fitted for a power wheelchair and it is not right. I can't afford another chair and my insurance company is not paying for another chair for another 7 years. They don't want to admit blame or correct the issue. They don't know what they are doing. They do not show or offer other options. They present the most expensive idea and expect you to pay that. You must figure out on your own what your child needs. The Support Staff is NOT knowledgeable, no longer prompt, and lack friendliness.
Pros: Use to care about the client first
Cons: Only interested in how much they can profit NOW!!!