Here is a timeline of our dining experience:
7:00-arrived at restaurant, same time as our reservation;
7:10-finally acknowledged by a staff member and three minutes later brought to table
7:21-(by now I was noting the wait times) served a glass of warm water.
7:29-drink order taken, along with a promise of bread
7:45-drinks delivered, order taken
8:12 appetizers arrive
8:35 dinner arrives
Of course by this time any pleasure that could be derived from a restaurant has long faded. We did not get our salad, nor did we get the "palate cleansing" sorbet. Nor did we get any service.
I spoke to the restaurant manager who apologized (I could tell he was sincere) and offered to satisfy us with the promise of free alcohol. This would have been the previously ordered glass of wine,and one bottle of beer.
The check finally arrived with meals listed at full price,no account for the time or unserved food.
Carmines expects my money to be good, can I not expect the same of the service I have purchased? One does not eat in Carmines because of hunger but rather atmosphere. The atmospheric conditions were insufferable.
I paid the bill, left the twenty percent tip. I will not quibble over a few dollars. Instead I will tell everyone of the totally unpleasant Carmines restaurant.
Cons: read review