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Car-X Auto Service - 47 Reviews - 4811 N University St, Peoria, IL - Auto Parts Reviews - Phone (309) 691-9700
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Car-X Auto Service

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4811 N University St (at Locally owned & operated - with a location near you!)
Peoria, IL 61614
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(309) 691-9700
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Car-X Auto Service - Peoria, IL
Car-X Auto Service - Peoria, IL

Reviews

( 38 )
( 6 )
( 1 )
( 2 )
( 0 )

Best

Appreciate the great service.

Worst

I purchased new tires. The man who quoted me a price of $618. (out the door) then charged me $669. the next day after giving me the quote. I told him about the error. He made me g...

Great Service 3/12/2014

Appreciate the great service. more

Convenient location 3/3/2014

Decent service in a timely manner more


great service 1/27/2014

great service, free test drive & brake check more

replaced headlight 1/22/2014

Mike was very helpful. I appreciated his advice. I will return! more

Thank you 12/27/2013

I brought the car in to your establishment for a new battery (having just had the tow truck driver jump start the car) not knowing it was a regular service shop. (I thought it was a place that installed what people bought in the front store). So in I walk with no appointment asking for a new battery. Josh was very kind and fit me into the already busy schedule and gave me no indication of any inconvenience. He showed me the waiting room and kept me informed. When the diagnosis was in, he knelt down to my level and explained what needed to be done and got my permission. When it was finished, he came and helped me complete the transaction. He was kind, patient and helpful. I drove away with a new battery and a respect for Josh and the service department. I'd already formed a solidly positive impression of the front of the store some time ago when I bought new headlight bulbs and windshield wipers from a terrific young man named Chris who not only helped me select my items but installed the headlight bulbs for me in the parking lot. You do provide good products and service, but what sets you atop the rest are people such as Josh and Chris. What wonderful employees who obviously care about people and service. Thanks! more

Great Service, Take Forever 12/20/2013

The staff are wonderful and take great care of you. I have a car that isn't the easiest to fix/work on so parts often have to be ordered. This last time I came in, the staff were very helpful as usual and a part had to be ordered, but I was extremely frustrated because I was told that the part would be in within a few days, which turned into a week. Wrong part came, and by the time my car was fixed it had been over a month. Circumstance beyond their control but it's very frustrating when you're driving a car with issues. The staff was very apologetic and that's why I go back. They are great. more

they are highly customer oriented. 12/6/2013

Detailed in explaining what is going on with my vehicle. more

Not so good customer service 11/15/2013

I purchased new tires. The man who quoted me a price of $618. (out the door) then charged me $669. the next day after giving me the quote. I told him about the error. He made me go back to my home, 20 mi. round trip, and get the paper with his handwriting showing the orig. quote. Then, he credited my CC with the $50. overcharge. So, 20 mi. plus my time and frustration seemed like bad business. more

not a good experience 11/8/2013

Usually have a good experience, usually due the coupon oil change tire rotation vehicle inspection, my wife mistakenly wrote to balance the tires, they should have called to double check with us to make sure it was needed considering that the appt i had made a few days before i didn't say to balance the tires more

Excellent Service 11/6/2013

Was having engine light issues. Tech diiscovered the problem after thorough diagnosis. Was very happy with the reapir result. more

Always trusted these guys 11/5/2013

Fixed brakes and a leaky caliper for me. Never felt like they were trying to sell me more than I needed. more

Friendly Service 11/1/2013

Friendly service. Reasonably priced. more

headlight repair 10/19/2013

I was treated very well; price was fair. I will return. more

Great Place 10/15/2013

Email reminders to maintenance your car, staff very friendly and knowledgeable! Thank you! more

honesty/customer service 10/10/2013

All the personnel pay attention to customer needs. more

Meets competitor's price 9/25/2013

My vehicle needed a transmission flush and I got a price estimate and made an appointment. The price seemed a little high to me, so I phoned two other auto-service places, and both were less expensive. When I called Car-X to cancel my appointment because I could get the work done cheaper somewhere else, they offered to meet their competitor's price, so I kept the appointment. I appreciated that. more

Always good Service.. 9/20/2013

Fixed my Jeep in a timely manner not once but twice now.. One of which was a engine replacement.. more

what? 9/6/2013

The friendliness of staff, cleanliness of the business, and overall atmosphere. more

Have great customer service 8/16/2013

Always get in for an appointment very quickly . Mike runs a great shop. more
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Complete local auto repair. Exceptional customer satisfaction.

Owner Message

  • Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in good hands. And so are you. We guarantee it. With more than 145 locations across the U.S., Car-X is known for one thing—quality automotive service.. Brakes,Oil Change Service,Car Battery Store,Tires,Transmission Repair

Additional information

  • Hours:

    Monday - Friday 8:00 AM - 5:30 PM; Saturday 8:00 AM - 3:00 PM
  • Payments:

    Visa, Master Card, American Express, Discover
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