I spend most of the year overseas, but I need a new kite I always wait until I can get back to LA and Captain Kirks. He has the best prices, most knowledge, widest selection, and best service. In ten years of kiting, I've never been disappointed by Kirk and Tom. Five stars, easily.\r
I was surprised, then, to see the one-star reviews. It seems some of the negative experiences occurred because the customer wanted to change plans at the last minute. Maybe they should realize the difficulty this presents for the business owner, and also how it would impact other customers who did not change their plans. Kirk has always been very concerned with getting people stoked, so I simply cannot believe that he wouldn't try to reschedule for a different day, or try to make the situation right. Even today, I think they could contact him and come to an agreement that leaves everyone happy.\r
As for the guy who thought he was going to be kiteboarding in the ocean on the first day just because there was a picture on the Groupon ad: brah, you need to get it together. Learning to fly the kite is really the whole deal, and I don't know of any responsible instructor who guarantees you will get wet on the first day.