I had to use this service once when we were celebrating one of my German Shepherds birthday. I had called these people up for some special doggie treats to be delivered to my doorstep. I had ordered a lot as we were having a lot of guest dogs. They wer so prompt that the order arrived exactly 15 minutes before the party was to start. The food was so fresh and looked so delicious that I wanted to have it myself! Great service and I will order from them again!