This company worries me. I chatted with them in person in their office, and the employees are very rude, very cold. I ""liked"" them on Facebook because they were a groomer/boarder in my hometown. They then began to harass me on Facebook, after I posted info on my own wall (not on their wall, or directed at them) about various forms of animal abuse on factory farms, in circuses, in testing labratories and in hunting practices. They left a nasty message on my public Facebook wall defending the animal abuse as basically a necessary evil. I would be very concerned about sending any family pet to this facility. If this company's owner has time to harass people on Facebook and defend instances of animal abuse (rather than promote animal wellbeing), then I am worried for the animals entrusted to their care. Coupled with my poor experience upon visiting their facilities (rather shabby building, rude employees), I extend a heartfelt warning to anyone considering this company.