I recently made funeral arrangements for a family member at Caldwell's, and we were relieved to find that the staff was very willing to work with us in our situation. We called around town and they were the only ones who were willing to work with us financially. It isn't easy to come up with a lot of money and when everyone in town says they need payment in full by the time of the funeral, we were in a spot, but Angela, our funeral director, treated us like people and not just business.\r
The building is beautiful, the staff was all very helpful (though there was an older African American gentleman that was a little overbearing) and the funeral was really special to us. Our family really felt that our director went above her job, even going so far as to personally bring the death certificates to the doctor and meet with our very large family in our home. They aren't the cheapest in town, but our family has always used Caldwell's and we feel like we got a valuable service. I know that it isn't an easy job, and we appreciated the help and compassion of all the staff, and would definitely recommend their services.
Pros: Treated like family, beautiful facilities
Cons: Cost, situation