Cable Tv Of East Alabama

Bret came and fixed my internet and cable he was awesome. Very fast and very knowledgeable in what he was doing. I told him he most definitely needed a raise they need more techs like him more

Terrible service, the internet is down more than it is actually up. Terrible customer service: stay on hold for an eternity to not even get a fix for your problem. By far the worst ISP out there if I could rate 0/5 stars i would. more

I refuse to have cable because of them... They seem to be the local mafia run business. they tried to charge me 139.00 for internet only . I really think that anyone who's had cable with them. Should be allowed to bring a lawsuit and be payed back for all these overcharges. I really think it's only a matter of time that someone does a class lawsuit against them. And they will be forced to pay all their customers money. I guess I will be reading more and using the Internet on my phone and saving some money . more

Cable TV of East Alabama’s services are not worth the price. The internet is super slow and delayed. The digital cable does not offer many channels and the digital box is so outdated. I am paying to rent a dusty, broken, ancient digital box and we are in 2013. The pictures are not as clear as you would want them for a new model TV. For the cost, you would think that you are going to receive top service. Unfortunately if you live in this area, cannot get satellite, and want TV, you are going to have to buy from this company. Overall, it is not worth it. more

I have been unfortunate enough to be involved with these scum bags for several years now. Cable TV of East Alabama are crooks and con artists. They run a monopoly in a rapidly growing area and utilize unfair if not illegal practice that include but are not limited to: raising rate without improving service or adding channels, forcing customers to take unwanted services (bundling) to get a wanted product, forcing customers to rent old out dated equipment and then over charging them if the equipment gets damaged ($300 for a cable modem, really?), forcing internet subscribers to purchase additional "blocks" of bandwidth and imposing download limits to increase their revenue without providing proof that lines are over strained or other subscribers in the area are negatively impacted. In fact in a 50 home subdivision, all but 5 homes have AT&T which is why I am forced to take these criminals. My advice to you is avoid this company like the plague!! If you must have cable or internet, get a dish and call a cell phone company or wait for AT&T to open up more lines. There are ZERO redeeming qualities in this company. All their employees are incompetent, service is no where near adequate (I still have a fuzzy picture with HD, How does that happen?), and the everything is vastly overpriced. I had over 400 channels and 15Meg internet with AT&T in Birmingham for LESS what I am paying for 70 channels and 6MEG (at 3:00 AM) internet. If you are forced to move to this area, live in Columbus, GA where you will have a choice!! Until Phenix City allows other companies in, you need to stay out!!!! more

For weeks I have been getting crackling noises on commercials and can get no help. Kathy Riley more