Mr. Carlos Galindo is the owner/operator of this shoe repair business. my husband needed some shoe inserts and also wedges put on the soles of his shoes to help his worn out knees. this kind person knew exactly what to do to the doctor's specifications. he is about 1/3 the price of the orthotic stores and does a much better job. he doesn't take credit cards or insurance, but that probably accounts for his low prices. i will continue to go there with every pair of shoes i buy for my husband.