When I called at first I spoke with Cruz, he quoted me a price of $60 for the entire installation plus the cost of the tires. He told me that he didn't have the tires I wanted in stock but had another brand. I researched the brand online and decided that I didn't like it. Later I called back to see how much it would cost if I ordered the tires I wanted from an online vendor and had C&F install them for me, Cruz said "Oh well in that case it would be special pricing. It would be $70 PER TIRE". I said "WHAT!?! You're telling me that it would be the the cost of the tires and you'll charge me $280 to install them." He said " Yes." Then made me hold for awhile, when he came back he said "Well the tires that you want to order are no longer available, they're being discontinued by the company so that is the price I can install them for you." I said thank you and I'd be in touch, immediately I called the online vendor who assured me that these tire were not discontinued and that it was just a ploy by the C&F to get me to buy tires from them. Not wanting to take his word for it, I called the company in question, who seemed surprised that this misinformation was going around and asked which retailer was under this assumption. I called Cruz back, informed him that I spoke directly with the company and that I would be taking my business ELSEWHERE!!
Pros: They answered the phone quickly.
Cons: I was lied to and if I hadn't checked would have been cheated.
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