Well, it was Valentine's, so probably a bit busier than a usual night, but seriously. We sat and our order was taken right away. We ordered an appetizer, a few sushi rolls, a tapas sized filet, and some very small skewers. The appetizer came shortly after, and was good... but then the service stopped. Sushi came 45 minutes later, and we were asked if we wanted anything else. How about the rest of the food we ordered, and the drink menu? Our waiter apologized, and came back another 45 minutes later to give us our filet - we never got the drink menu, so he brought it. I asked which sake would be good hot, so we took his bottle suggestion. He came back 15 min later with an ice cold bottle, telling us it's better cold, apparently forgetting he just suggested it to us as one that would be good hot. He did go back and heat it up, then brought our next dish. It was okay, but a little cold, probably because it had been ready for 20 minutes. We still had two tiny plates of skewers coming, and decided to wait it out, because we'd already been there for 2 1/2 hrs...what's a few more minutes. Well, the final 2 bites of our food came yet another 30 minutes later, and was fine. The service made the food irrelevant, though. Many tables came after us, ate more than us, and left well before us...a very frustrating dining experience, to say the least.
Pros: Nice atmosphere
Cons: Terrible and inattentive service