We went to Cheddar's for dinner tonight and had TERRIBLE service. We sat there at a table in the bar for almost 10 min. before a waitress acknowledged us. She took our drink orders, and eventually she came back to take our food order. I ordered steak and shrimp (even though I ordered medium well, the steak was very dried out, though that's not the waitress's fault) and I asked if I could have tarter sauce instead of cocktail sauce. When the food came, there was only cocktail sauce on the plate. Over 10 min. later the waitress came by and asked if it was OK - I again asked for tarter sauce. 15 min. later she came by and plunked a little dish - half full - of tarter sauce on the table. She never came back and asked if we needed anything, though she did slap a glass of cola on the table -- interestingly, when we first ordered I had a beer and my husband had an iced tea, so I don't know who the cola was supposed to be for. After I asked for a box for my leftovers, it took another 10 min. to get it, and probably 10 more min. to get the bill. In contrast to this service, the family of 6 next to us came in after us, got appetizers, got their dinner, paid and left before I even got my doggie box. This was the worst service we've experienced in YEARS!!
more