I needed to find a unusual book for a gift for a frined. I had looked in the larger bookstores without any luck. Finally I called austin book shop and they said they migh have it to come on over. That I did. The store clerk was very helpful and within 15 minutes he was able to locate my book. I thanked him over and over and told him how hard it had been to find this book and how i appreciated his help. It is a very samll store but their service is large.