I had a few plumbing projects around the house that I wasn't getting to fast enough for my wife's liking, so she said she called Benjamin Franklin Plumbing. Frank and Austin showed up at the house (during the time window they said they would), assessed the work, gave us a price and went to work. Frank knows his stuff and was quick, efficient and clean. I have confidence that Austin will be a solid plumber one day after training with Frank. They were courteous, friendly, trustworthy and even wore the yellow shoe cover ups every time they came into the house. Frank saw that my bathroom drain was slow and had Austin clean it for me...talk about attention to detail! The only small gripe I would have is that the cost was a little high, but when you get service like Frank and Austin provided it doesn't hurt as bad. I would call Ben Franklin again...especially if they send Frank and Austin to do the work. Well done guys!