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Gene's Refrigeration, Heating & Air Conditioning, Inc. - 27 Reviews - 6222 Norwalk Rd, Medina, OH - Plumbing Contractors Reviews - Phone (330) 723-4104

Gene's Refrigeration, Heating & Air Conditioning, Inc.

6222 Norwalk Rd
Medina, OH 44256
(330) 723-4104
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Excellent service as always


All reviews seem positive

Air conditioner 8/2/2017

Excellent service as always more

Semi-annual checkup 6/18/2017

As always, this company provides excellent service: prompt, friendly, explains what has been done and why. more

Tech review 6/18/2017

Matt and the employee he was training were both friendly and professional regarding the servicing of my a/c. I am always very satisfied with Gene's Refrigeration personnel. Congratulations to Gene's for hiring competent techs-hope you are treating them well-they are a great asset to your business. more

Chris 6/17/2017

Chris is always a professional when he comes to service our heating and cooling system. more

Gene's Service Call 4/24/2017

Service was prompt and efficient. Phone call to let me know tech was on the way was great. more

Matt's spring A/C tune up 4/13/2017

Matt was very professional, answered all my questions, and left the a/c outdoor unit sparkling clean. more

Service 1/5/2017

Excellent, courteous and knowledgeable service call. Thank you very much! more

Great Service & Value... Gene's 12/30/2016

Just had our year end furnace check-up by Gene's Refrigeration and once again was very pleased with the service and attitude of their service tecs. This time it was Rich Anthony but I believe all of Gene's service tecs are top notch people. They arrive when they say they will and you're notified that they're on their way. They know what they're there for and go about their business in a very efficient manner. I do recommend Gene's Refrigeration, Plumbing Heating & Electric. They can do it all and do it well. more

service 11/25/2016

your service was great. your service tech rich anthony was very good. i would recommend you to anyone. thank you tom more

Service appointment 11/16/2016

The technician Rich Anthony did an excellent job. He was prompt and courteous. Answered all my questions. I highly recommend this tech and also the company. I would rate this service a 5. more

Gene's service on 11/14/16 at my home 11/15/2016

Very professional first rate service in all regards. Have been a Gene's customer for 13 years!! Recent service top notch as usual! more

Service Technician 9/29/2016

Mathew is a very qualified and professional technician. He is very thorough in his work and explain the process with excellent knowledge in his abilities. He is always prompt, courteous and inspires the confidence of his client. We are very pleased with his service. more

Very pleased with their service 9/12/2016

I have been using Gene's as my heating and cooling contractor since 2006. I have been very pleased with their service and responsiveness both for the initial visit and if for any reason a call back is required. I want to specifically mention that Josh B has been truly excellent. IMO, Josh is truly an "A" teamer. He is prompt, extremely polite, posses expert knowledge, accurately diagnoses the situation, and if a repair is necessary he effectively explains the need for the repair in clear and understandable terms. He is most professional and treats the customer with respect in a sincere and friendly way. more

AC Checkup 8/16/2016

Rich A was very helpful programing my thermostat. Rating 5 more

Gene's Refrigeration 8/12/2016

Outstanding service when the A/C went down hard. Solved the problem, up and running, new A/C on order. Great job to the service tech who showed me my options. more

Great service 8/5/2016

On time,friendly, courtious,professional, more

Service from Rick A 7/16/2016

Excellent service from Rick as always more

Excellent Service 6/30/2016

Have been dealing with Gene's Refrigeration, Heating & A/C for many years. I've always found them to be professional & courteous, and have been very satisfied with the maintenance and repair work that they've done for me, as well as the equipment that I've purchased from them. I would recommend them to anyone. more

Great Service 6/29/2016

My air conditioning quit on one of the hottest days of the summer. When I called, they offered emergency service, but I felt the repair could wait until the next day. Rich A arrived on time (early!), was very efficient and thorough, and provided a clear explanation of what was wrong and what he did. I'm very happy with the result! more

Professional service 6/24/2016

Had a service contract on my primary residence. Like them so much I'm adding them to two more properties now in my possession. Rich helped me out when my basement flooded two years ago. He explains everything well and let's me know what options I have. I give them a five star rating. more
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Additional information

  • Hours:

    Mon-Fri 8am-5pm, Sat 8am-12pm